Privacy policy

Privacy policy

At AZ Teas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our e-commerce website located at www.az-teas.co.jp (the “Website”). By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect:

Personal Information:
We may collect personal information such as your name, email address, postal address, telephone number, and payment information when you place an order on our Website. This information is necessary to process your orders, communicate with you, and fulfill your requests.

Non-Personal Information:
We also collect non-personal information automatically when you visit our Website. This may include your IP address, browser type, device information, operating system, and browsing activities. We use this information to improve our Website, analyze trends, and administer the site.

Use of Information:

Personal Information:
We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your purchases. We may also use your information to send you promotional emails, newsletters, and marketing communications related to our products and services. You can opt out of receiving such communications at any time.

Non-Personal Information:
We use non-personal information to analyze trends, track user activities on our Website, and gather demographic information. This helps us understand our customers’ preferences and improve our Website’s functionality and user experience.

Disclosure of Information:

Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering orders, or conducting business activities on our behalf. These service providers have access to your personal information only to perform specific tasks and are obligated to maintain its confidentiality.

Legal Requirements:
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.

Data Security:

We take the security of your personal information seriously and have implemented reasonable measures to protect it against unauthorized access, loss, misuse, or alteration. We use industry-standard security protocols and encryption technologies to safeguard your data during transmission and storage.

Cookies and Tracking Technologies:

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, personalize content, and collect information about your interactions with our site. You have the option to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

Third-Party Websites:

Our Website may contain links to third-party websites that are not owned or controlled by AZ Teas. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy:

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the revised Privacy Policy on our Website and indicate the effective date of the update. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

AZ Teas [info@azteas.co.jp]